Windows 11 Troubleshooters: How to Run & Fix Issues

Windows 11 includes built-in troubleshooters that automatically detect and fix many common problems. These tools cover issues with updates, networks, audio, printers, Bluetooth, and more. Most now run through the Get Help app for a more guided experience.

This guide shows you exactly how to find and run Windows 11 troubleshooters, which ones to use for specific problems, and what to do if they do not solve the issue.

How to Access Windows 11 Troubleshooters

Method 1: From Settings (Most Common)

  1. Press Windows + I to open Settings.

  2. Select System in the left sidebar.

  3. Click Troubleshoot.

  4. Select Other troubleshooters.

  5. Find the relevant tool and click Run.

Most troubleshooters will open in the Get Help app. Follow the on-screen prompts and allow the tool to apply recommended fixes.

Method 2: Directly from the Get Help App

  1. Press the Windows key and type Get Help.

  2. Open the Get Help app.

  3. In the search box, type a clear description of your problem (for example, “Windows Update troubleshooter” or “audio not working”).

  4. Select the matching troubleshooter and run it.

This method is useful when you already know the name of the tool or want AI-assisted suggestions.

Common Windows 11 Troubleshooters and When to Use Them

Troubleshooter

Best For

Windows Update

Updates failing, stuck, or error codes

Internet Connections / Network

Wi-Fi, Ethernet, or general connectivity issues

Playing Audio

No sound from speakers or headphones

Recording Audio

Microphone problems

Printer

Printer not detected or print jobs stuck

Bluetooth

Pairing or connection problems with devices

Camera

Webcam not working

Background Intelligent Transfer Service (BITS)

Download or background transfer issues

Program Compatibility

Older apps not running correctly

Video Playback

Video stuttering or playback errors

Microsoft has gradually moved many older MSDT-based troubleshooters into the Get Help platform. Some legacy tools have been removed or redirected.

How Windows 11 Troubleshooters Work

When you run a troubleshooter:

  • It scans relevant settings, services, and hardware.

  • It attempts automatic repairs where possible.

  • It may ask for permission or present options.

  • It shows a summary of findings and suggested next steps.

Results appear inside the Get Help app. You can usually apply fixes with one click or follow manual recommendations.

Recommended Troubleshooting Preferences

Windows can also suggest troubleshooters automatically.

  1. Go to Settings > System > Troubleshoot.

  2. Under “Recommended troubleshooter preferences,” choose one of these options:

    • Ask me before running (default)

    • Run automatically, then notify me

    • Run automatically, don’t notify me

    • Don’t run any

You can also view recommended troubleshooting history on the same page.

Tips for Better Results

  • Run the troubleshooter that most closely matches your symptom.

  • Restart your PC after the tool finishes, then test the issue again.

  • Keep Windows updated so the latest diagnostic tools are available.

  • If one troubleshooter does not help, try a related one (for example, Internet Connections followed by Network Adapter).

  • For complex problems, open Get Help and describe the issue in plain language for additional articles or support options.

What to Do If Troubleshooters Do Not Fix the Problem

  1. Restart your computer.

  2. Check for Windows updates.

  3. Run System File Checker and DISM (advanced):

    • Open Command Prompt as administrator.

    • Run DISM /Online /Cleanup-Image /RestoreHealth

    • Then run sfc /scannow

  4. Use the Get Help app to contact Microsoft support or browse additional articles.

  5. As a last resort, consider System Restore or Reset this PC.

Frequently Asked Questions

Where are all the Windows 11 troubleshooters located?

Settings > System > Troubleshoot > Other troubleshooters. Many also open directly from the Get Help app.

Do troubleshooters still use the old MSDT interface?

Most have been redirected to the Get Help app. Legacy MSDT tools are being phased out.

Can I run troubleshooters offline?

Some basic checks work offline, but full diagnostics and the latest tools usually require an internet connection.

Are Windows 11 troubleshooters free?

Yes. They are built into the operating system at no extra cost.

Final Recommendation

Start with Settings > System > Troubleshoot > Other troubleshooters or search inside the Get Help app. These Windows 11 troubleshooters resolve a large number of everyday problems quickly and safely. Keep them as your first step before trying more advanced repairs.

If a specific issue continues after running the relevant tool, use the Get Help app for further guidance or official support.

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